Help
What if I need a custom product?
Please click here to visit our on-line quote request form. We will ask you to Login. You will then be taken to a form that will ask you to enter all the details of your quote request.
Why are there minimum order quantities?
Why am I getting an error message when I try to place my order?
Error messages can be caused by a couple of different issues. The most common is an error with the Credit Card that you are tring to use. These days, the security of the CC processing system is very tight. If everthing does not match EXACTLY, the system will kick out the card. A solution to this is to verify all of the information that you have entered. Make sure the billing and shipping address is correct. The billing address is the address where the credit card statement is sent to. This is not always the same location where you work. Perhaps your CC statement is sent to corporate and you view it online. In this case, you would need the address of the corporate office.
Another reason that you might be getting an error message is that our site is having a temporary technical problem. If this is the case, PLEASE call us immediately. We strive for 100% ease of ordering! If there is a problem, we want to hear about it so we can get the fix in place.
Thank you!
